Typical Blue Hat Questions
"What needs to be discussed?"
"What has worked in the past?"
"Which hat can best address this question?"
"What is the proper context of this question?"
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The blue hat has a dual function. First, blue hat thinking is used to
organize available information so that it can be understood. Second,
the blue hat directs the act of thinking itself, swapping the other hats
in and out as necessary to fully consider an issue.
If the green hat's favorite word is "create," then the blue hat's
favorite word might be "control." Where green hat thinking is strongly
goal-directed and interested in results, blue hat thinking is strongly
process-oriented and concerned with operation. (This attention to
organization seems to me to be typical of the combined Myers-Briggs type
preferences of "Thinking" and "Judging." In fact, the TJ combination is
often referred to in Myers-Briggs circles as the "Administrator"
preference.)
This emphasis equips blue hat thinking to direct activity, including the
process of thinking itself. By organizing information into coherent
forms, the blue hat makes understanding possible. And where there is
understanding, there can be effective operational control of activity.
In the case of "thinking about thinking," the blue hat is used to decide
what other hats are necessary for reaching a conclusion. If there is a
lack of information, the blue hat will call for some white or red hat
thinking to acquire such information. If information is available but
its quality or potential impact are unknown, the blue hat can request
black or yellow hat thinking to analyze these aspects. And if the
information doesn't make sense, or does not seem to be leading to any
solutions or conclusions, the blue hat can direct thinking in a green
hat style, or even in a specific blue hat style.
The blue hat thus acts as a kind of conductor, calling the various
kinds of thinking in and out of a discussion as needed to illuminate
different aspects of the question under consideration.
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